Ecommerce Notifications
Send order confirmations, payment reminders, returns, and delivery updates.
Ecommerce brands use WAStack to replace email and SMS notifications with WhatsApp messages that get read 10x faster. Order confirmations, payment reminders, shipping updates, and delivery notifications all flow through WhatsApp with rich formatting and interactive elements.
When a customer places an order, your ecommerce platform triggers a webhook to WAStack, which sends a formatted confirmation message with order details, estimated delivery, and a tracking link. At each stage of fulfillment, the customer receives automatic updates.
Interactive messages include buttons for tracking shipments, confirming delivery, requesting returns, or contacting support. These reduce customer service inquiries by up to 40% compared to traditional notification channels.
WAStack supports all major ecommerce platforms including Shopify, WooCommerce, Magento, and custom platforms via our REST API.
Key Benefits
- Order confirmations with rich formatting
- Real-time shipping and delivery updates
- Interactive buttons for tracking and returns
- 40% reduction in customer service inquiries
- Support for all major ecommerce platforms
Real-World Applications
- Sending order confirmations after checkout
- Notifying customers about shipment status
- Sending delivery confirmation with feedback buttons
- Automating return and refund notifications
Ready to build?
Start building ecommerce notifications workflows with a free WAStack account.
Start FreeFrequently asked questions
Common questions about ecommerce notifications.
Discover all use cases
From CRM integration to AI chatbots, see how teams across industries use WAStack to automate WhatsApp workflows.