AI Chatbots
Connect LLM agents to WhatsApp sessions with handoff and event context.
WAStack lets you build sophisticated AI chatbots that live directly on WhatsApp. Connect any LLM (OpenAI GPT-4, Anthropic Claude, Google Gemini, or self-hosted models) to your WhatsApp sessions and let AI handle customer conversations.
Each bot maintains conversation context across messages, understands customer intent, and responds with natural, helpful answers. You can configure system prompts that define the bot's personality, knowledge base, and response guidelines.
For complex queries, the bot can escalate to a human agent with full conversation context. The handoff includes message history, customer details, and the bot's understanding of the issue so the human picks up exactly where the bot left off.
AI bots can also trigger actions: look up order status, check inventory, create support tickets, schedule appointments, and process refunds by calling your internal APIs.
Key Benefits
- Connect any LLM (GPT-4, Claude, Gemini)
- Conversation context and memory
- Configurable system prompts and personality
- Automatic human handoff with full context
- Action triggering via internal APIs
Real-World Applications
- 24/7 customer support with AI chatbots
- Lead qualification through conversational AI
- Product recommendation bots for ecommerce
- FAQ automation with natural language responses
Frequently asked questions
Common questions about ai chatbots.
Related use cases
Discover all use cases
From CRM integration to AI chatbots, see how teams across industries use WAStack to automate WhatsApp workflows.